Privacy Policy

Last updated: February 2026

Introduction

LLM Rank (“we,” “our,” or “us”) is a Shopify application that helps merchants improve their store’s visibility on AI search platforms by generating and maintaining llms.txt files. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Information We Collect

Information You Provide

When you install and use LLM Rank, we collect:

• Shopify Store Information: Store name, domain, and admin URL
• Content Data: Products, collections, pages, and blog posts from your store (to generate llms.txt)
• Sync Settings: Your preferences for content sync frequency and customization options
• Custom Instructions: Any custom prompts or instructions you configure for AI interpretation

Information Automatically Collected

• Usage Data: Basic analytics on app usage (features used, sync frequency)
• Technical Data: Browser type, device information, and standard server logs

How We Use Your Information

We use the collected information to:

1. Generate and maintain llms.txt files for your Shopify store
2. Sync your store content (products, collections, pages, blogs) to AI-readable format
3. Provide customer support
4. Improve our services and user experience
5. Comply with legal obligations

Data Storage and Security

• Database: Your store data is stored in secure databases (Prisma/PostgreSQL)
• Hosting: Data is hosted on secure cloud infrastructure with industry-standard encryption
• Access: Only authorized personnel can access customer data
• Retention: We retain your data as long as your store uses our app. Upon uninstallation, data is deleted within 30 days

Third-Party Services

Shopify

As a Shopify partner app, we use Shopify’s platform for:

• OAuth authentication
• App distribution and installation
• Billing (via Shopify’s Managed Pricing)
• Webhook handling for content updates

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share data with:

• Shopify: As required for app functionality and billing
• Service Providers: Hosting and database providers (bound by confidentiality agreements)
• Legal Authorities: When required by law or to protect our rights

Shopify Permissions

LLM Rank requests the following OAuth scopes:

• read_content: To read pages and blog posts
• read_products: To read product information
• write_content: To create redirects for llms.txt

These permissions are used solely for generating AI-optimized content for your store.

Your Rights

Under GDPR and similar regulations, you have the right to:

• Access: Request a copy of your data
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your data (“right to be forgotten”)
• Export: Request your data in a portable format
• Object: Object to processing of your data

To exercise these rights, contact us at the email below.

Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via the app or email.

Contact Us

If you have questions about this Privacy Policy, please contact us at https://novoicestudio.com/contact-us